Privacy Policy

Privacy Policy

Introduction

Welcome to https://supplemental-claims-assistance.collision-talk.com (hereinafter referred to as “Supplemental Claims Assistance,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, and any other digital services provided under the Supplemental Claims Assistance brand. It is important to emphasize that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage users to review them.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You receive communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. The categories of information we gather include:

  1. Account Information: Details required to create and manage your user account, including usernames, passwords, and profile settings.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, bank account details, and investment portfolios (if provided).
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, transaction dates, and order history.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device ID, and location data.
  6. Location Data: Your geographical location information, which we may collect through GPS or other location-based services.
  7. Feedback: Any comments, suggestions, or reviews you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or use our social media sharing features.
  9. Product Information: Details about the products you show interest in or purchase from our e-commerce platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies used to enhance your experience. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We employ cookies to optimize your browsing experience and gain insights into how users interact with our website. Cookies can be categorized as:

  1. Strictly Necessary: These ensure basic functionalities of the website, such as allowing you to log in.
  2. Preference: Cookies that remember your preferences for a personalized experience.
  3. Analytics: Used to collect statistical data about user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period afterward to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted communication channels and secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors, and we urge parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, and erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move or copy your data easily.
  • The right to withdraw consent at any time.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or have questions about our data handling practices, please contact our dedicated privacy team via the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about their rights and our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data protection, please reach out to us through:

  • Email: [email protected]
  • Postal Mail: Privacy Policy Inquiries, Supplemental Claims Assistance, [Address]